CIMB Service Guarantee

Get your loan approval status in 3 working days*!

CIMB is committed to provide you with your loan application status within 3 working days^!

CIMB Service Guarantee

At CIMB, we are committed to provide our best level of service. For businesses, we understand that funding is essential and it is our pledge to provide an application status within 3 working days^ for CIMB C-19 (Temporary Bridging Loan).  If we do not meet our CIMB Service Guarantee pledge, we will be donating S$50 to a charity selected as the beneficiary. 

CIMB C-19 (Temporary Bridging Loan)

CIMB C-19 is for all businesses that require working capital financing support.

CIMB C-19 Features

Loan Amount

From 1 April 2022 to 30 September 2022:

Up to S$1 Million / Borrower

Up to S$20 Million / Borrower Group*

Loan Tenure

Up to 5 years

Interest Rate

Competitive rate


  • Be a business entity that is registered and physically present in Singapore
  • At least 30% local equity held directly or indirectly by Singaporean(s) and/or Singapore PR(s), determined by the ultimate individual ownership

*Borrower Group consists of the following:


  1. (Applicant) Applicant company; and
  2. (Applicant’s Ultimate Parent Company) Corporate shareholders holding 50% at all levels up; and
  3. (Applicant’s Subsidiaries) Subsidiaries where the Applicant company holds more than 50% shareholdings and subsequent subsidiaries at all levels down; and
  4. (Applicant Ultimate Parent Company's Subsidaries) Subsidaries where the Applicant’s ultimate Parent Company holds more than 50% down (Applicant’s Ultimate Parent Company’s subsidiaries) shareholdings and it subsidiaries at all level


How It Works


Step 1: Download

Download the CIMB C-19 Application Form

Step 2: Submit

Submit the completed loan application with the required documents to

Step 3: Approval

Receive your loan application status within 3 working days^.

^For applications that do not meet CIMB's Service Guarantee pledge, we will be donating S$50 to a selected charity as the beneficiary. 


Donation Beneficiary

As a #BankWithAHeart, we like to pay it forward. For each application where our service falls short, we will be donating S$50 to the selected beneficiary, SPD. SPD is a local charity set up to help people with disabilities of all ages to maximise their potential and integrate them into mainstream society. For more information on SPD, visit

How To Apply

Step 1: Download the following forms



Step 2: Submit form to

Terms & Conditions

  1. Applicable for BizGrow C-19 TBL & TBF customers only. All forms and supporting documents required must be duly completed and submitted (as required by bank).
  2. All loans are subject to product’s terms and conditions and satisfactory credit assessment.
  3. Beneficiary will be determined by the Bank.
  4. Upon receipt of all completed forms and supporting documents, you will be notified via SMS. Service pledge will start the next working day.


“Working days” is defined as Mondays to Fridays, 9am to 5pm (Singapore date and time, excluding Singapore, Malaysia and bank public holidays).


Need a Shariah-compliant alternative?

A Shariah-compliant alternative, CIMB C-19-i (Temporary Bridging Financing) is also available. Apply now and get your financing application status within 3 working days*! T&Cs apply.

CIMB COVID-19 Schemes