Verify your website address
When accessing Clicks Internet Banking, do verify that the website address begins with "https://", instead of “http://”. If your browser gives you a warning that a Secure Sockets Layer (SSL) certificate does not belong to the bank, logout immediately and inform us.
Look for the padlock icon
Look for the padlock icon on your browser’s status bar. The icon indicates that the website has been certified by Verisign and the website can be trusted. Always check to ensure that the URL listed in the digital certificate is the bank’s correct URL.
Never click on an unknown link
Never click on an unknown link in an email or pop-up window to go to a site. Always enter the bank’s correct URL (www.cimbclicks.com.sg).
Create hard to guess usernames and passwords
Prevent outsiders from guessing your username or password. Preferably, usernames and passwords should be:
- At least 6 characters long, with a mix of alphanumeric.
- Not easily identified with you eg. your birth date, name, phone number, etc.
- Memorized, changed regularly and never shared.
- Unique to different websites, applications or services.
Keep your personal banking information strictly to yourself
- Do not disclose your login ID, password, Activation Code, ATM PIN or credit card information to anyone including bank employees.
- Do not write them down nor store them in any device.
- Never disclose your One-Time-Password (OTP) to anyone.
- Make sure no one sees your input when you use them.
Do not store or retain any login details on your computer
Do not select the browser option for storing or retaining user name and password.
Never leave your computer unattended
Never leave your computer connected to the internet and unattended in public for long periods of time.
Always log off and clear browser cache
Always log off and clear your computer’s cache after each banking session.
Observe your past transaction history
It is advisable that you constantly check your account balance and its transaction history frequently and report any discrepancy to the bank.
Disable file and printer sharing option
It is advisable to disable file and printer sharing option in your computer, especially if it is connected to the internet.
Backup your files regularly
Make regular backup of critical data on your computer
Consider the use of encryption technology
Consider the use of encryption technology to protect sensitive data.
