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Important Notice:

Covid-19 Safety Measures: Change in mode of notifications to Customers

Dear Valued Customers,


In line with the ministry’s workplace safety guidelines on the Covid-19 outbreak, we will be implementing the following changes to the list of services below with immediate effect: 


1. Application for Recurring Bill Payments 

For all Recurring Bill Payments application, please fill up the PDF form found here and submit the completed form with the required documents, if any, to sgb.cimbbs@cimb.com.  You will not be required to mail in the physical form once submitted. 


2. Notification Letters to Customers on Debt Consolidation Plan 

All notification letters pertaining to Debt Consolidation Plan will be sent via email to customer’s registered email address. If you require to update your email address with the bank, you may do so via the following steps: 

  1. Login to CIMB Clicks Internet Banking
  2. Click on “Services” on the left-hand menu
  3. Select “Update Email Address”


Thank you.