• CIMB Pulse
  • Banking With Us
  • Digital Services
  • Promotions
  • Help & Support
  • Quicklinks
CIMB In The News
Savings Strategies
Investing My Money
Travel Tips
Planning For My Future
Thinking About Insurance
CIMB Compilation
Other Services
Latest Promotions
Rates & Charges
Download Center
Regulations & Policies
Security & Fraud

Features & Benefits

COVID-19 related benefits Other Additional Features
COVID-19 related benefits
Other Additional Features

4 Steps to Claim

Step 1

Download Sompo’s TravelEASE claim form here

Step 2 Complete the relevant section
Step 3 Attach all original receipts and relevant supporting documents
Step 4 Submit claim form to claimsreport@sompo.com.sg

For other enquiries, you may contact Sompo’s Customer Service Hotline at +65 6461 6222 (Monday to Friday, 9am - 5pm, excluding public holidays) or email cimb-query@sompo.com.sg



This Policy is only available to You if You:


  • Are living or working in Singapore;
  • Hold a valid Singapore identification document such as a Singapore passport, national registration identification card, employment pass, work permit, long-term visit pass or student pass;
  • Start and end Your Trip in Singapore;
  • Have fully paid Your premium;
  • Are not an undischarged bankrupt;
  • Have not committed an act of bankruptcy within the last 12 months;
  • Have bought the Policy before You leave Singapore and the coverage date starts before You leave Singapore; and
  • Are more than 30 days old.
  • Application for Child below the age of 16 to be covered under an Individual plan must be made in the name of the parent or guardian. Limits applicable are those of child insured under a Family Plan.


Family Plan:


a) one Adult, or two Adults who are in a marital relationship or partners at the time of applying for the Policy; and


b) their Children under the same Policy.


The Child(ren) must be the legal child, or a ward, of the Adult and who is less than 21 years old or less than 25 years old in a full-time tertiary institution and is not married or employed.

Extra Features

Travel Advisory

There have been nationwide strikes and demonstrations in France since January 2023 which has been widely reported in the media. Please note that this is now considered a known event and we will not cover any loss or liability directly or indirectly caused by or arising from the strikes and/or demonstrations in France for:

Single trip policies purchased on or after 14 March 2023, 0000 hrs.

Important Notes & Disclaimer


This information is not a contract of insurance and is intended for general circulation only. Full details of the precise terms, conditions and exclusions of this plan are provided in the policy. Please refer to a copy of the Policy Wordings.


This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC websites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).


When you have more than one CIMB TravelEASE policy, the policy with the highest limit will be applicable to any claims made. If you have more than one Sompo policy covering terrorism, the maximum amount payable for acts of terrorism for all policies will be S$500,000 per person.


This product is underwritten by Sompo Insurance Singapore Pte. Ltd. and distributed by CIMB Bank Berhad, Singapore Branch.

This advertisement has not been reviewed by the Monetary Authority of Singapore.


Information is correct as at 1 January 2023.