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Cards Terms & Conditions
What is Debt Consolidation Plan (DCP)?
Who are the participating financial institutions?
Who is eligible for DCP?
How can I apply for DCP?
I am currently under the RAS scheme. Am I eligible for DCP?
Do I need to apply to all Participating FIs?
Can I apply for a DCP with a Participating FI that I am not a customer with?
What documents are required for application?
What if I have other transactions not reflected in my statement?
Can I consolidate the outstanding under an existing renovation loan, education loan and joint account under DCP?
What will be the total DCP amount?
What is the purpose of the additional 5% over and above the total DCP amount?
Can I choose not to have this 5% allowance?
Can I do a partial consolidation of my balances?
Can I request for the DCP amount to be deposited into my designated savings or current account?
Why am I given the 1x revolving credit facility?
Is it compulsory to have a revolving credit facility?
Are there fees attached to revolving credit facility? Do I need to pay any service fee or annual fee?
Can I request for lower limit on the revolving credit facility?
In case of exigencies, can I request for temporary line increase on my revolving credit facility?
Can I apply for a permanent credit limit increase on the revolving credit facility bundled with the DCP if my income increases?
Can I cancel my revolving credit facility?
Can I continue to use my existing credit facilities after I apply for DCP but before it’s being approved?
Will I be able to continue using my unsecured credit facilities once my DCP application is approved?
Do I need to continue to repay my unsecured credit facilities with my existing financial institutions after I have submitted by DCP application but before it is approved?
Do I need to stop my recurring /giro arrangement on the Designated accounts?
If DCP amount is insufficient to repay my existing credit facilities, what will happen?
What will happen to me if I am under DCP but fail to pay my excess/shortfall on my existing credit facilities?
Do I need to inform the FIs to close my accounts?
When can I start applying for new facilities?
Can I settle the DCP balance anytime when I have available funds?
Can I refinance my DCP loan with another Participating FI?
How will my Credit Bureau records be impacted if I take up DCP?
How long will the DCP account stay in my Credit Bureau report?
What is a DC Registry?
What is the current borrowing limit for unsecured facilities?
How is the borrowing limit computed?
What constitutes as Interest Bearing Balances (IBB)?
What is the impact on my credit facilities if my aggregate interest-bearing unsecured outstanding balances across all FIs exceed the borrowing limit (as per the Bank’s records) for 3 consecutive months?
How do I uplift the suspension?