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You may contact us via these channels

Call Us

At-Your-Service Call Centre
9.00am - 7.00pm, daily
+65 6333 7777

Preferred Call Centre 
9.00am - 7.00pm, daily
+65 6333 1111

 

Credit Card Call Centre
24-hours, daily
+65 6333 6666
Digitally Connect with Us

Option 1

Fill up our feedback form.
 

Option 2

Send us a secured message by logging into your CIMB Clicks account.
 

Option 3

For banking enquiries, email us at 
atyourservice@cimb.com

 

For credit card specific, email us at 
sg.cardcentre@cimb.com

 

We will respond to you within 1 working day.
 Write to or Locate Us

CIMB Bank Berhad,
50 Raffles Place, 
Singapore Land Tower, 
#09-01, Singapore 048623

 

Visit our Branches:

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CIMB Bank Branches
Feedback to Us

At any stage, if you feel that our service levels are not up to your expectations, please do not hesitate to reach out to us at either of the 3  channels indicated to the left. 

 

For complaints relating to financial advisory services, please drop us an email at sgb.cxm@cimb.com. 

 

For business banking related feedback, please click here.

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EFD Promotion

Till 14 Oct ’21 only, on top of your existing cashback - get extra 10%* cashback with CIMB Mastercard!

 

*T&Cs apply.