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Security & Fraud

I previously signed up for transaction alerts for my CIMB Clicks Internet Banking transactions and have been receiving alerts via email. Can I choose to receive these E-Alert notifications via SMS instead?

Yes, you can. In fact, for added security upon the launch of E-Alert notification service, the bank has opted in for you to receive all E-Alert notifications in Table 1. If your mobile number is on record with the bank, E-Alert notifications will be sent via SMS to your mobile number with the bank’s preset threshold amount. If you do not presently have a mobile number on record with the bank, we will continue to send all E-Alert notifications to the email address on our records.


Table 1 - Specific Activities that will trigger E-Alert notifications.

Category Types of Transactions Mode of E-Alert Notification Service Available
Email SMS
Group 1 
ATM ATM cash withdrawal  √  √ 
Cheques Inward cheque clearing - Cheques presented for payment via clearing 
√  √ 
Outward cheque return - Cheques returned outward via clearing  √  √ 
Giro Standing Instructions 
√  √ 
Direct Debit Authorisation √  √ 
Group 2
CIMB Clicks Local transfer - 3ʳᵈ Party CIMB Account √  √ 
Local transfer - Other Bank √  √ 
CIMB Malaysia transfer - 3ʳᵈ Party CIMB Account √  √ 
Scheduled transfer - 3ʳᵈ Party CIMB Account √  √ 
Scheduled transfer - Other Bank √  √ 
Scheduled transaction - Bill payment √  √ 
Add favourite - Other Banks account √  √ 
Add favourite - 3ʳᵈ Party CIMB Account  √  √ 
Add favourite - 3ʳᵈ Party CIMB M’sia Account √  √ 
Bill payment - SG bill √  √ 
Bill payment - M’sia bill √  √ 
Add favourite - Bill payee √  √ 
Change daily limits √  √ 
Telegraphic Transfer  √  √ 

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