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FIs to conduct credit bureau and income checks upon receiving information that casts doubt on their borrowers’ credit-worthiness.

Why doesn’t MAS set up a ‘blacklist’ for or ban borrowers who are flagged by third parties or their family members as having debt problems?

As some complaints could be malicious and/or unfounded, it would be appropriate to investigate these alerts rather than automatically ‘blacklist’ or ban the borrowers from obtaining credit. This will enable the FI to take appropriate measures based on an updated assessment of the borrower’s credit-worthiness.

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