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What should I do if I am unable to proceed due to multiple authentication attempts?

For security reasons, limits are set on the number of authentication attempts.

 

If this limit is exceeded, your authentication may be temporarily restricted and you may not be able to proceed with the transaction.

 

If you require assistance, please contact our 24-hour Customer Service Hotline. Any request to lift the restriction is subject to the Bank’s verification of your identity.

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