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What is 3D Secure (3DS) authentication?
When will I be required to authenticate a transaction?
How do I set up the CIMB Mobile App to approve my online transactions?
How will I know if my transaction requires 3DS authentication?
How does 3DS authentication benefit me?
How will I know when is 3DS authentication required?
Can I still make online purchases if I do not have access to the CIMB Mobile App or a registered mobile number?
Can I opt out of transaction authentication for online purchases?
How long is an authentication request valid for?
What should I do if I do not receive the authentication request?
Are there any charges for transaction authentication?
What should I do if I am unable to proceed due to multiple authentication attempts?