CIMB Malaysia CIMB Indonesia CIMB Thailand CIMB Cambodia CIMB Vietnam CIMB Philippines
  • CIMB Pulse
  • Banking With Us
  • Digital Services
  • Promotions
  • Help & Support
  • Quicklinks
CIMB Pulse
Banking With Us
Digital Services
Promotions
Help & Support
Quicklinks
Newsroom & Awards
Savings Strategies
Investing My Money
Travel Tips
Planning For My Future
Thinking About Insurance
Savings & Deposits
Cards
Loans & Financing
Investments
Insurance
Other Services
CIMB Clicks
Payment & Transfers
Current Promotions
Events
FAQ
Rates & Charges
Download Center
Regulations & Policies
Security & Fraud

Can I still make online purchases if I do not have access to the CIMB Mobile App or a registered mobile number?

To complete authentication, you will need access to either:

 

The CIMB Mobile App (Digital Token), or

A registered mobile number to receive SMS OTP

 

With 3DS being the industry standard to protect consumers and businesses against fraud, customers are highly encouraged to use CIMB Mobile App with Digital Token to authenticate their online transactions.

Looking for More Questions?

Back to FAQ Home

For More Enquiries

Email Us

Drop us an email and we'll get back to you.

Email Now

Let Us Call You

We are contactable 24/7.

Let Us Call You

Talk To An Expert

Visit us at our branches nationwide.

Find a Branch

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

Do you wish to proceed?

Yes, please proceed