Dear Valued Customers,
The Monetary Authority of Singapore (“MAS”) has updated the E-Payments User Protection Guidelines (“Guidelines”) which spell out the roles and responsibilities of banks and customers when conducting activities related to e-payments. We have updated our Notice on the Guidelines accordingly.
Please read the summary of the revised Guidelines in our updated Notice to understand the rights and obligations of CIMB Bank Berhad, Singapore Branch (“CIMB Bank”, “CIMB” or the “Bank”) as well as your rights and obligations as an account holder (including a joint account holder and a supplementary credit card holder) under the Guidelines.
For complete and updated information on the Guidelines’ requirements, you may also refer to the E-Payments User Protection Guidelines issued by MAS.
