Our Cookies Usage Guide/Notice

WE VALUE YOUR PRIVACY. GET TO KNOW OUR COOKIES USAGE.

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. The cookies collected may be about you, your preferences or your devices and are mostly used to personalise your web browsing experience. This means helping you find information easier and tailoring content or marketing to you. The cookies help achieve this by storing a user’s preference for certain types of information or products, which allow us to analyse the type of usage and web-pages visited to improve our services, products or website features. 

Cookies are small text files that collect information about users and their visit to a website or use of a mobile application, such as their Internet protocol (“IP”) address, how they arrived at the website (for example, through a search engine or a link from another website) and how they navigate within the website or mobile application. Cookies, as used in this cookie usage guide, shall include all similar techniques and technology, such as web beacons and log file. A web beacon, also know as “clear GIFs” or “pixel tags” is a small a graphic image or other web programming code that may be included in our web pages or messages to perform tracking or analytical functions.. Cookies may be categorised by their purpose (what we use them for) and their duration (or the period interaction with you). 

1. PURPOSE

• Essential or Strictly necessary cookies — These cookies are necessary for you to browse the website and use its features, such as accessing secure areas of the website including but not limited to setting your language or regional preferences, logging in or filing in forms. Other examples includes cookies that allow web shops to hold your items in your cart while you are shopping online. You can set your browser to block or alert you about these cookies, but some parts of the website will not work. These cookies will generally be CIMB’s own first-party session cookies, and do not store any personally identifiable information.

• Preferences or Functional cookies — Also known as “functionality cookies,” these cookies allow a website to provide enhanced functionality and personalisation, and to remember choices you have made in the past, such as what language you prefer, and which country or bank location or micro-site you are interested in. (Banking and Financial Service regulations generally do not permit the storing/remembering of user name and passwords)

• Statistical or Performance cookies — Also referred to as “analytical” cookies, these cookies collect information about how you use a website, including which pages you visited and which links you clicked. None of this information can be used to identify you. Such information is aggregated and, therefore, anonymized. Their sole purpose is to help us measure and improve the functionality and performance of our website. This may include cookies from third-party (e.g. our vendor or partner) analytics services which are for the exclusive use of CIMB.

• Marketing or Advertising cookies — These cookies track your online browsing activity to help advertisers build a profile of your interests including information about browsing patterns and preferences and devices, which will then be used to deliver more relevant advertising or to limit how many times you see an advertisement. These are persistent cookies where information will mostly be shared with CIMB’s third-party vendors and partners.

• Targeting Cookies — These cookies may be placed on our website by our advertising associates. These entities may utilize the cookies to develop a profile of your preferences and display pertinent advertisements on other platforms. While they do not store personal information directly, they rely on identifying your browser and internet device uniquely.

• Social Media Cookies — These cookies originate from various social media platforms integrated into our site to facilitate content sharing with your friends and networks. They have the ability to track your browser activity on other websites, creating a profile of your interests. This could influence the content and messages displayed on other sites you visit.

2. DURATION

• Session cookies - These cookies are temporary and expire once you close your browser (or once your session ends).

• Persistent cookies - These cookies remain in your storage until erased by you or your browser, depending on the cookie’s expiration date (duration or expiry of cookies may vary by purpose).

3. CHOICES REGARDING COOKIES

If you wish to delete Cookies or instruct your web browser to delete or refuse Cookies, you may take the following actions:

• You can manage the Cookies that you allow on your computer through the internet browser that you use and be notified each time before a cookie is stored by your web browser onto your computer or device. Below is the guide for the following browsers:

• Most browsers are set to accept Cookies automatically by default. You may change this default setting by changing the setting of your browser to not accept Cookies.

• For apps or mobile devices, you can change your privacy settings within the parameters of your mobile phone and management of the app. Please note the tracking and notifications in a mobile app may differ from a website.

For Marketing-Advertising Cookies/Target Cookies/Social Cookies, you can change your third-party cookie preferences for analytical and online marketing purposes by clearing the Cookies in your browser. Where third party marketing cookies are offered for the first time, you may be notified by a pop-up the first time you visit that website (Note that some browsers may also block such Cookies when you use the privacy features of the browser). Please note that in doing so, you may see other advertisements that may not be relevant to you.

Please note, however, that if you delete or refuse Essential/Strictly Necessary or Performance/Statistical Cookies, you may not be able to store your preferences or use all of the features that we offer, and some of our pages might not be properly displayed. It is also possible that not all functions of our websites will be available to you and that individual functions may only be available to you to a limited extent.

4. MORE INFORMATION

This Guidance and Notice about Cookies is updated as at 14-June-2024 and is subject to change from time to time at our sole discretion.

To find out more about how CIMB manages your privacy options when using our website, click to read more about our Privacy Policy.