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Security & Fraud

What is CIMB Money Lock?




CIMB Money Lock is a service that allows you to earmark funds in your current, savings, and fixed deposit accounts with CIMB Bank Berhad, Singapore Branch that are denominated in Singapore Dollar and respective foreign currencies held in foreign currency accounts. You may apply for the service by logging on to CIMB Clicks, visiting the branch or contact our CIMB At-Your-Service Call Centre. CIMB Preferred customers may also contact their Relationship Manager or Assistant Relationship Manager.

 

By locking your funds and releasing them when needed, you are adding an extra layer of protection against scams. For your security, your funds can only be released in person at Singapore branch. 

 

 

How to Lock Your Funds Securely?

 

You can login to our CIMB Clicks, Contact CIMB Call Centre or visit CIMB Branch to lock your funds. 

 

 

How to Unlock Your Funds?

 

For security purposes, funds can only be released when you make a request at the branch.

 

 

Frequently Asked Questions (FAQ)

 

See all FAQs here.

 

Why should I use CIMB Money Lock?

 

Cybercriminals often employ tactics like malware to gain unauthorised access to your accounts or sensitive payment information, including debit card details. With CIMB Money Lock, you can add an extra layer of security to your funds, ensuring they remain protected.

Do I need to create a new account to use CIMB Money Lock?

 

No, you can lock funds in your existing Singapore Dollar current, savings and Fixed Deposit account or Foreign Currency current and/or savings account.

How do I view my locked funds?

 

You may login to your CIMB Clicks mobile app and view your locked funds. Kindly note that the amount locked display in the Clicks mobile app is an aggregate of your funds that have been locked in your account.

 

Will the locked amount count towards my account balance for the purpose of earning interest/profit?

 

Yes. Interest/profit (based on the Bank’s latest prevailing rates) is payable on CIMB Money Lock amount. We may from time to time at our absolute discretion, determine and vary the prevailing interest/profit rate. Prevailing rates may change depending on factors including but not limited to the interest rate environment. 

Can I release a portion of the Fixed Deposit?

 

No. You would not be able to partially release your Fixed Deposit. You must release the full amount as indicated in your Fixed Deposit Certificate Number by visiting CIMB SG branch in-person.

 

Terms and Conditions

Terms and Conditions Governing the Money Lock Service apply. Please visit here for details.

 

Deposit Insurance Scheme

Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$100,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.