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What's new?

 

Enhancements to CIMB App will never stop to serve you better and make banking simpler and faster. 

 

Paying with CIMB just got simpler with NETS QR

 

Scan with CIMB Mobile App and pay instantly at over 40,000 locations islandwide where NETS QR is accepted. Use it at hawker centres, food centres, cafes, restaurants, retail stores, and many more.

 

Enhanced fraud surveillance measures

 

Payments or transfers made during a period of unusual activity may be rejected or held for up to 24 hours, allowing you more time to reject them if they were unauthorised. Find out more.

 

What you can do on the app?

 

Introducing the all-new CIMB Clicks Mobile App. Redesigned with you in mind.

Bank simply and securely

 

Self-service Tools for your Clicks Access

You can use Singpass Face Verification (Only for Singaporean/PRs and FIN holders only) or ATM/Credit Card and PIN to sign up, change password or unlock access. It prevents identity and impersonation theft with a multi-layered security approach.


Secure Face ID, Biometrics Login

Say goodbye to typing your password manually to login. You can now login with ease while having the same secured access to your accounts.

 

Switch to Digital Token to bank seamlessly and securely

It's simple to set up - we only need to verify you with a SMS One Time Password. No longer will you need to carry a physical security device to authenticate and perform high-risk transactions. Find out more.


Quick-links to actions you do frequently

Easier access to your most used features. PayNow, Scan & Pay and SG to MY transfer are accessible upfront and does not require you to navigate through menus.


Accounts at a glance

One-tap experience to get updates on your accounts and transaction. Give your Current/Savings accounts a personal touch. Name it after your dreams, goals or quirks.

 

Lock your money instantly

Worried about digital scams? Add an extra layer of protection to your savings. You can now lock your money instantly on CIMB Clicks Mobile App. Unlock it at our Branch when you need it. Learn More.

 

Link to your own CIMB Malaysia/Niaga accounts for quick access

Once linked, you’ll be able to view and make transfers 24x7.

 

Unlock your financial potential with Unit Trusts

Access a wide selection of funds with clear and transparent information. Now, you’ll be able to open a new Unit Trust account, buy and sell funds directly on mobile.

 

Your Preferred Membership, simplified

Use your Preferred Card to access selected Plaza Premium lounge and enjoy priority treatment at over 140 CIMB Preferred Centres and 700 CIMB Branches across ASEAN. T&Cs apply.

 

Fixed Deposit Account Opening & Placement

Skip the queue. Take charge and grow your money by placing a Fixed Deposit instantly with CIMB Bank. Make an early withdrawal of SGD Fixed Deposit to your CIMB account when you need it.

 

Place Foreign Currency Fixed Deposit instantly

 

You can now place a FCFD on CIMB Clicks Mobile App and enjoy attractive foreign currencies and tenures. Open an account easily through the app. Manage your FCFD maturity instructions anytime, right from the app.

 

Unlock financial ease with Credit Card Instalment Plan

Enjoy flexibility to split your payments. Turn big purchases to budget-friendly bites. T&Cs apply. 

 

Faster Credit Card Updates

View your credit card balance instantly after each payment, see foreign currency spends with SGD conversion, and track recent card purchases that are still being processed.

 

Find a CIMB Credit Card Deal

From your favourite morning cuppa to the best deal online, access over 1,000 deals across Singapore, Malaysia and Thailand. 

 

Better Card Controls

View your expiry date and CVV instantly for smooth online shopping. Lock your card anytime to prevent unauthorised use and unlock only when you’re ready to pay.

Pay and transfer anytime and anywhere

 

Transfer from SG to MY with the best rates*

Transfer via CIMB Clicks Mobile App instantly and securely with zero fees and charges with the best exchange rate, guaranteed*. You can also view live rates without the need to login. Now, you can send to anyone who has a CIMB Malaysia Account! Find out more.

 

PayNow to a friend, family or company

Transfer and receive funds easily using a mobile number, NRIC, UEN or via PayNow.

 

Scan & Pay at retail

Make cashless payments at retail shops or hawkers with Scan & Pay.

 

Pay Bills

Add a bank credit card or a biller to pay your bills conveniently. Find out on the supported billers.

 

Send money overseas securely and hassle-free

Seamlessly transfer SGD or other foreign currencies to international bank accounts with a few taps.

 

Transfer to your Favourites

Add or manage your frequent recipients. Even safer than before to prevent scammers to pay and transfer to newly added favourites. Enhanced with a 12-hour cooling-off before anyone can initiate the transfer.

 

Quick Pay and Transfer

Make repeated transactions easily with quick access to your recent transfers or payments.

 

Schedule and manage Pay/ Transfer

Plan ahead by setting up future-dated transfers and payments. We will also inform you on that day of transfer through push notification. View and cancel upcoming scheduled payments or transfers on Clicks anytime.

 

Change your Daily Pay & Transfer Limit

Easily change the amounts you can pay and transfer when you need to transfer more. Now simplified for flexibility and control. Enhanced with a 12-hour cooling-off before anyone can initiate the transfer.

 

Link PayNow Profile with your NRIC/ FIN

Receive incoming money to the CIMB Account(s) linked to your National Registration Identify Card (NRIC) or Foreign Identification Number (FIN) via PayNow.

Other Services

 

Deposit Account Services

Update your maturity instructions for Fixed Deposit, report lost or replace your ATM card and more.


Card Services

Activate your card for first-time or overseas use or even block your card(s) instantly if it’s lost or stolen. Change card alert settings, request for a new PIN and more.

 

Update Details

Update your contact number, email or mailing address so you don’t miss out on any important notifications.

 

Apply instantly

If you are an existing customer, you can now apply and have your current, saving or fixed deposit account opened instantly. You can also apply for CIMB CashLite and get cash within 10 minutes.

Get Started

You can use CIMB Clicks Mobile App if you have a banking account or credit card with us. Make sure we have your latest mobile number and email.

Step 1 - Sign up

Sign up for CIMB Clicks with Singpass Face Verification (Only for Singaporean/ PRs and FIN holders only) or ATM/Credit Card and PIN. It’s safe preventing identity and impersonation theft with a multi-layered security approach, SMS-OTP sent to your CIMB-registered mobile is still required as an additional step.

 

Alternatively, get your Clicks activation code when your online application for an account or card is approved. A SMS will be sent to your mobile number registered with us. Create your username and password using the Clicks activation code.

Step 2 - How to use app
  1. First download from Apple App Store or Google Play.
  2. Log in with the username and password that you have chosen.

 

CIMB Mobile App works on iOS operating system 15.0+ or Android operating systems 10.0+.

How do we protect you?

 

Anti-scam security features to safeguard your account

We protect your account from malware-enabled scams by blocking access to CIMB Clicks Mobile App when we identify some risks.

 

Disable CIMB Clicks Immediately

Scammed? Don’t wait. Immediately disable your access to CIMB Clicks Online Banking and Mobile App and stop outgoing payments and transfers.

 

Transaction threshold notification

Receive a transaction notification for any pay and transfers to 3rd party at S$100 by default. You can always set it lower or higher on CIMB Clicks Online Banking. 

 

Cooling-off period for Higher Risk actions

To protect you from phishing scams, Digital Token can only be used after 12-hour upon setup. Transfer or Pay to Favourites can only be done after 12-hour upon successful addition.

 

Alerts when you update your contact details

Receive SMS/email notification alerts when you update your contact number, email or mailing address on CIMB Clicks. How to update? Read more about CIMB E-Alert Notification Service here.

    

Default limit for funds transfer

To protect your account at the start, the default daily limit to transfer to 3rd party is set at S$3,000. You can always set it lower or higher on CIMB Clicks Mobile App.

 

Transaction signing protection

Additional transaction signing is required for amount above S$1,000 for PayNow , Scan & Pay, and existing favourites. For any other transfers and payments to 3rd parties, a transaction signing will need to be performed for one-off transfers, or by adding a favourite payee.

 

Extra Protection for your transactions *new*

You’ll now be asked to complete an additional transactional signing if your daily transfers (PayNow, Scan & Pay or payments) to a new recipient (non-favourite) exceed S$1,000.

Ready to download CIMB Clicks Mobile App

and bring the bank to you on your mobile?

 

More Information

Important Notices & Disclaimers

Useful Form(s)

Frequently Asked Questions

1. What are the main features of CIMB Clicks Mobile App?

The CIMB Clicks Mobile App provides a better experience for your favourite banking transactions:

  • A simple interface that you can navigate easily through the bottom bar and quick shortcuts.
  • Quick access for you to view accounts and transaction history.
  • Fewer steps for your transfers and payments.

 

It's only our first step. We will be polling you to find out more about what you love to have.


2. Will I need to set up Face ID, Touch ID, Biometric ID, and Digital Token when I update to the new CIMB Clicks Mobile App?

Biometric ID and Digital Token will be ported over automatically. There is no need for the user to re-set up unless he/she deleted and reinstalled the app.

 

3. Why can’t I use my digital token immediately?

We have a 12-hour cooling-off period to protect you and our other customers from phishing scams. It is one of the measures introduced by the Monetary Authority of Singapore (MAS) and the Association of Banks in Singapore (ABS). However, you can continue to log in and perform your banking transactions with SMS One-time Password (OTP) or with the physical token security device (if you have one).

 

4. Can I use my physical token security device after I set up digital token?

Your security device will be disabled when digital token is activated. Your security device will remain usable during the 12-hour of cooling-off after setting up digital token.

 

5. Are there any charges for CIMB Clicks Mobile App?

No. It’s free of charge. However, certain banking services like making a telegraphic transfer or cashier order will incur fees.

 

6. How many devices can I use CIMB Clicks Mobile App?

You may use the CIMB Clicks Mobile App on as many devices as you want. For security purposes, do note that you can only set up Face ID, Touch ID, Biometric ID, and Digital Token on one device. Settings on your previous device will be removed once you've set up the new device.

 

7. What should I do if I forgot my username or password?

Instantly retrieve your username or reset your password with Singpass Face Verification or ATM/Credit Card and PIN, which is safer and more convenient than before. Do ensure your mobile number is registered with CIMB before you start.

 

Alternatively – or  with an activation code. Contact our call centre at (+65) 6333 7777 (9am to 7pm Monday to Sunday) to request for an activation code.

 

8. What should I do if I have too many invalid logins?

The security of your account is important to us. After three unsuccessful login attempts, your access to Clicks will be locked to safeguard your account from any unauthorised access. 3 unsuccessful attempts of entering a One-time Password (OTP) via SMS or Token will also lock you out.

 

To request to unlock your account, you can now use Singpass Face Verification or ATM/Credit Card and PIN to unlock access instantly.

 

Alternatively, contact our call centre at (+65) 6333 7777 (9am to 7pm Monday to Sunday).

 

9. Why am I seeing “We detected potentially unauthorised screen sharing on your device” when I use CIMB Clicks Mobile App?

You might be sharing your mobile screens with scammers unknowingly. This may allow the scammers to take control of your devices and compromise your banking information. We limit your access to CIMB Clicks Mobile App and prompt you if you are screen-sharing or screen-mirroring. While this measure may add a bit of friction to your app experience, we find it necessary to ensure secure digital transactions.

 

10. Why am I seeing “We detected app(s) that may be unsafe to CIMB Clicks”?

Your device is either rooted or has risky sideloaded apps with malware that you might have unknowingly installed. We limit your access to CIMB Clicks Mobile App when your device is compromised, or your apps have risky permission settings. The app names will be displayed allowing you to take the necessary next steps. Do seek assistance from your device manufacturer and also immediately disable your access to CIMB Clicks Online Banking and Mobile App.

 

11. What should I do if I have a suspicion that my account is compromised or scammed?

Immediately disable your Access to CIMB Clicks Online Banking and Mobile App with our “Stop loss from scam” feature available on Clicks Mobile App or Online Banking with Singpass login or ATM/Credit Card and PIN. Call us immediately at +65 6333 6666 (supported 24 hours) and make a police report. We’ll help you with the next steps.

 

12. I have more questions on the features on CIMB Clicks Mobile App.

You can find more questions and answers here.

 

OCTO by CIMB SG

From 25 July 2026, CIMB Clicks will be renamed OCTO by CIMB SG, with a refreshed look that reflects our commitment to a smarter, more intuitive and seamless digital banking experience.

 

You can continue using the app as usual. No action is required from you at this point.

 

If automatic app update is enabled on your phone, the new app name and design will be downloaded automatically. Otherwise, you may go to the App Store or Google Play Store after 25 July 2026 and tap “Update”.

 

As we make this transition, some materials may still show ‘CIMB Clicks’ while we progressively update them.

 

1. Is OCTO a new app? Do I need to download a new app?
No, OCTO is not a new app. It is the new name and refreshed look for the CIMB Clicks app. You can continue using the same app as usual.

 

2. Are there any actions required from me? Do I need to update the app?
No action is required from you at this point. If you have enabled automatic app updates on your phone, the app will be updated automatically. Otherwise, you may visit the App Store or Google Play Store after 25 July 2026 and tap “Update”.

 

3. Why does my app still show the old name or design?
If you have enabled automatic app update on your phone, the app will be updated automatically. Otherwise, you may visit the App Store or Google Play Store after 25 July 2026 and tap “Update” to see the new app name and design.

 

4. Will there be any disruption to the app service?
No, the app service will continue to operate as usual. You may continue to access and use the app as per normal.

 

5. Will my account information, login details, fees, charges or terms and conditions change?

No, your CIMB account information, login credentials, the fees, charges and terms and conditions remain unchanged.

 

6. Is OCTO by CIMB SG safe to use?
Yes. OCTO by CIMB SG is the new name and refreshed look of the CIMB Clicks app. You should continue to access the app only through the official App Store or Google Play Store. Do not download the app from unofficial websites, links or messages. 

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

Do you wish to proceed?

Yes, please proceed