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Security & Fraud

Can I make any changes to the settings for my E-Alert notification service?

Yes, you can make changes to the settings for the minimum threshold amount, the alert mode and the type of transactions that you wish to receive E-alerts for.

For transactions under Group 1 (Table 1), you can submit your request by mailing in the “E-Alert Notification Service Update Form” or by visiting any of our branches.

For transactions under Group 2 (Table 1), you can log in to https://www.cimbclicks.com.sg, go to “Clicks Settings”, and then “Setup Transaction Alerts”.

You can only submit your request for transactions settings under Group 2 on or after 18 July 2012.

 
 

Table 1 - Specific Activities that will trigger E-Alert notifications.

Category Types of Transactions Mode of E-Alert Notification Service Available
Email SMS
Group 1 
ATM ATM cash withdrawal  √  √ 
Cheques Inward cheque clearing - Cheques presented for payment via clearing 
√  √ 
Outward cheque return - Cheques returned outward via clearing  √  √ 
Giro Standing Instructions 
√  √ 
Direct Debit Authorisation √  √ 
Group 2
CIMB Clicks Local transfer - 3ʳᵈ Party CIMB Account √  √ 
Local transfer - Other Bank √  √ 
CIMB Malaysia transfer - 3ʳᵈ Party CIMB Account √  √ 
Scheduled transfer - 3ʳᵈ Party CIMB Account √  √ 
Scheduled transfer - Other Bank √  √ 
Scheduled transaction - Bill payment √  √ 
Add favourite - Other Banks account √  √ 
Add favourite - 3ʳᵈ Party CIMB Account  √  √ 
Add favourite - 3ʳᵈ Party CIMB M’sia Account √  √ 
Bill payment - SG bill √  √ 
Bill payment - M’sia bill √  √ 
Add favourite - Bill payee √  √ 
Change daily limits √  √ 
Telegraphic Transfer  √  √ 

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