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Can I opt out of the CIMB E-Alert notification service?

Yes, for transactions under Group 1 (please refer to Table 1), you can opt out of the E-Alert notification service by mailing in the “E-Alert Notification Service Update Form” or by visiting any of our branches.

 

Yes, for transactions under Group 2 (please refer to Table 1), you can log in to https://www.cimbclicks.com.sg, go to “Clicks Settings”, and then “Setup Transaction Alerts”.

 

You can only opt out of the E-Alert notification service via CIMB Clicks after 18 July 2012.

 
 

Table 1 - Specific Activities that will trigger E-Alert notifications.

CategoryTypes of TransactionsMode of E-Alert Notification Service Available
EmailSMS
Group 1 
ATMATM cash withdrawal √ √ 
ChequesInward cheque clearing - Cheques presented for payment via clearing 
√ √ 
Outward cheque return - Cheques returned outward via clearing √ √ 
GiroStanding Instructions 
√ √ 
Direct Debit Authorisation√ √ 
Group 2
CIMB OctoLocal transfer - 3ʳᵈ Party CIMB Account√ √ 
Local transfer - Other Bank√ √ 
CIMB Malaysia transfer - 3ʳᵈ Party CIMB Account√ √ 
Scheduled transfer - 3ʳᵈ Party CIMB Account√ √ 
Scheduled transfer - Other Bank√ √ 
Scheduled transaction - Bill payment√ √ 
Add favourite - Other Banks account√ √ 
Add favourite - 3ʳᵈ Party CIMB Account √ √ 
Add favourite - 3ʳᵈ Party CIMB M’sia Account√ √ 
Bill payment - SG bill√ √ 
Bill payment - M’sia bill√ √ 
Add favourite - Bill payee√ √ 
Change daily limits√ √ 
Telegraphic Transfer √ √ 

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