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Delayed charges – For example, hotels and car rental companies

At hotels, unbilled charges such as mini-bar or business centre charges may be posted to your account after you have checked out.

 

Similarly, cardholders may also be billed additional charges by car rental companies if a traffic summons has been issued or there was damage to the rental vehicle.

 

Such transactions are considered valid and merchants have the right to post them to the cardholders. However, the card-issuing bank would assist cardholder to refute any additional charges if the cardholder is able to provide supporting document as evidence that he did not incur the delayed hotel charges or the rental car was returned on time and in good condition.

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