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Important Notice:

Scheduled Server Maintenance of CIMB Services for February 2024

Dear Valued Customers,

 

We are constantly upgrading our platforms to bring you a better banking experience. During the maintenance window, some of our services will be inaccessible temporarily. We appreciate your patience and understanding.

 

Information is correct as at 16 February 2024.

 

If your transactions/applications are affected by the maintenance, please do retry them after the maintenance window. We apologise for any inconvenience caused. Thank you.

 

DATE

SERVICES UNDER MAINTENANCE

CIMB Clicks Mobile App and Online Banking

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CIMB ATM Services
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CIMB Credit Card Cash Advance Facility
Every Wednesday
04:00 am - 05:00 am
Cash Advance withdrawal temporarily unavailable at ATM.
CIMB Online Application Forms

Everyday

05:00 am - 05:30 am

 

Every Wednesday

02:00 am - 06:00 am

 

Every Sunday

02:00 am - 08:30 am

Credit Card Application via Myinfo

19 February 2024 - 20 February 2024

11:00 pm - 04:00 am

1) Personal Loan Application

21 February 2024

04:00 am - 05:00 am

1) Off-us Purchase (not CIMB Merchant)

2) Cash Advance

3) Account, Instalment, Cashlite Detail Inquiry

4) Payment to Card

5) Card Activation

6) Cardholder Maintenance & Creation

7) Cashlite Creation

8) Transaction History and Statement Inquiry

9) Transaction Acceptance (SST) – ATM, CDM, CQM

10) Transaction Acceptance (SST) – Cirrus, VisaPlus (overseas)

11) Transaction Acceptance (External Facing) – Clicks

12) Transaction Acceptance (External Facing) – SMS (Card Activation)

13) Transaction Acceptance (External Facing) – DSE

14) Transaction Acceptance (Internal Facing) – AS400WF, RCS, SIBS Teller

24 February 2024

12:35 am - 12:40 am

Credit Card Application
Others

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