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Help & Support
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Dear Valued Customers,
Due to scheduled maintenance, the following CIMB Services will be temporarily unavailable on 13 September 2023 04:00 am – 10:00 am:
1) PIN Change
2) Off-us Purchase (not CIMB Merchant)
3) Cash Advance
4) Account, Instalment, Cashlite Detail Inquiry
5) Payment to Card
6) Card Activation
7) Cardholder Maintenance & Creation
8) Cashlite Creation
9) Transaction History and Statement Inquiry
10) Transaction Acceptance (SST) – ATM, CDM, CQM
11) Transaction Acceptance (SST) – Cirrus, VisaPlus (overseas)
12) Transaction Acceptance (External Facing) – Clicks
13) Transaction Acceptance (External Facing) – SMS (Card Activation)
14) Transaction Acceptance (External Facing) – DSE
15) Transaction Acceptance (Internal Facing) – AS400WF, RCS, SIBS Teller
If your applications are affected by the maintenance, please do retry them after the maintenance window.
We apologise for any inconvenience caused.
This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.
CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.
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