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Important Notice:

Scheduled Server Maintenance of CIMB Services for October 2026

 

Dear Valued Customers,

 

We are constantly upgrading our platforms to bring you a better banking experience. During the maintenance window, some of our services will be inaccessible temporarily. We appreciate your patience and understanding.

 

If your transactions/applications are affected by the maintenance, please do retry them after the maintenance window. We apologise for any inconvenience caused.

 

Thank you.

 

Information is correct as at 5 October 2026.

 

DATE

SERVICES UNDER MAINTENANCE

CIMB Clicks Mobile App and Online Banking

CIMB ATM Services
----
CIMB Credit Card Cash Advance Facility

Every Wednesday
04:00 am - 05:00 am

 

Cash Advance withdrawal temporarily unavailable at ATM.
CIMB Online Application Forms

Everyday

05:00 am - 05:30 am

 

Every Wednesday

02:00 am - 06:00 am

 

Every Sunday

02:00 am - 08:30 am

Credit Card Application via Myinfo
8 October 2026 12:00 am to 02:00 am

1) Credit Card Application

16 October 2026 02:30 am to 09:00 am

1) Cash Advance (via ATM, Cirrus overseas)

2) Credit Cards Transaction (MasterCard)

17 October 2026 12:00 am to 01:00 am1) OTP for Credit Card Transactions
20 October and 21 October 2026 02:00 am to 01:30 pm

1) Cash Advance (via ATM, Cirrus & VisaPlus overseas)

2) Enquiry on your Credit Card, Instalment Payment and Cashlite account details

3) Payment to your Credit Card Account

4) Card Activation

5) Cashlite Application

6) Clicks (Transaction History, Statement Inquiry)

7) OTP for Credit Card Transactions

22 October 2026 03:00 am to 04:00 am1) OTP for Credit Card Transactions
28 October 2026 03:00 am to 04:00 am1) OTP for Credit Card Transactions

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This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

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