To approve your online transactions using the CIMB Mobile App, set up your CIMB Mobile App, enable the Digital Token and ensure notifications are allowed in-app and your mobile operating system:
CIMB Mobile App Set Up
1. Download the CIMB Mobile App
2. Select “Not a user yet? Sign up”
3. Choose either (a) or (b) to proceed:
a)Singpass Face Verification (Singaporeans or PRs only)
b)Credit Card + PIN
4. Enter the SMS OTP sent to your mobile number registered with us
5. Create username and password
Digital Token Set Up
1. Start the setup for Digital Token from your CIMB Mobile App
2. Tap on the digital token icon on the bottom navigation before login
3. Follow the on-screen instructions and perform a simple one-time setup of digital token with SMS OTP
4. Choose your personalized 6-digit Digital Token PIN
Enable Notifications
1. Log in to the CIMB Mobile App
2. Tap Apply & Services (bottom right)
3. Select Manage Notifications
4. Enable Services & Transactions
5. Enable notifications from the CIMB Mobile App from your mobile operating system
If you do not have the CIMB Mobile App or have not activated the Digital Token, you can enter the One-Time Password (OTP) sent via SMS to your registered mobile number to authenticate your online transaction.
CIMB Malaysia
CIMB Indonesia
CIMB Thailand
CIMB Cambodia
CIMB Vietnam
CIMB Philippines
