• CIMB Pulse
  • Banking With Us
  • Digital Services
  • Promotions
  • Help & Support
  • Quicklinks
Savings Strategies
Investing My Money
Travel Tips
Planning For My Future
Thinking About Insurance
Other Services
Latest Promotions
Rates & Charges
Download Center
Regulations & Policies
Security & Fraud

What can I do if I do not receive the authentication code?

If you do not receive the Authentication Code within a few minutes, you may click on the “Resend Authentication Code” button for a new Authentication Code. Authentication Code SMS may be delayed due to technical issues which are beyond the Bank's control as it is dependent on the Mobile service provider.


You should also ensure that your mobile number is updated in the Bank's records in order to receive your Authentication Code from the Bank. 

Looking for More Questions?