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30 December 2021


CIMB makes competitive SGD-MYR rates more accessible in response to intermittent service issues on CIMB Clicks

From 29 December until 31 December 2021, CIMB is offering competitive SGD-MYR fixed rates* throughout the day to mitigate the surge in traffic on its platform by allowing customers to make MYR remittance at their convenience. The fixed rate as at 30 December 2021 is 3.0850 and will be refreshed every morning daily.


Over the last three days, CIMB Clicks saw a surge in demand due to customers accessing the platform to make FX fund transfers and check on the bank’s SGD-MYR rates. This led to a degradation of the platform performance that resulted in some customers experiencing intermittent service issues.


Customers may view the competitive daily fixed rates* on CIMB website cimbbank.sg/sgmy-fixed. Customers will only need to login to CIMB Clicks when they are ready to execute their transaction.


CIMB assures customers that their monies are safe and sincerely apologise for the inconvenience caused.


*Terms and conditions apply.


For more information, visit cimb.com.sg or our Instagram page at @cimbbanksg


Click here to view full media statement.